414
Leads captured · ▲ 314% vs prior quarter
Case study · Q2 2026 · last 90 days
414 leads, 337 booked, $1.65M in one quarter.
A Denver home-services leader replaced fragmented intake across voice, web, Google Local, Facebook, Yelp, and Angi with Onepath’s AI Lead Manager — and turned every inbound channel into one measurable, booking-first pipeline.
Veteran Heating, Cooling, Plumbing & Electric · HVAC · Plumbing · Electric · Denver, Colorado
Vendor partner · CI Web Group
337
Appointments · ▲ 388% vs prior quarter
81.4%
Booking rate · Industry avg. call booking rate ~42% (ServiceTitan)
$4.9K
Avg. ticket · ▲ 10% vs prior quarter
$1.65M
Est. revenue · ▲ 437% vs prior quarter
Challenge
Marketing spend without a booking path.
- Fragmented intake across voice, web forms, ads, and marketplaces.
- Email-forwarded Facebook leads getting generic responses with no booking path.
- No closed-loop attribution from ad click to booked, sold job.
What Onepath deployed
One AI Lead Manager across every channel.
- Voice AI answers 24/7, qualifies, and books straight onto the live calendar.
- Web Scheduler with returning-customer recognition and qualifier logic.
- Google Action Center partnership — Book Now on four Denver GBPs routes into the scheduler.
- Lead dashboard with source, channel, booking rate, and revenue estimates.
Voice AI Web Scheduler Web Form Chat Text / RCS
Funnel · last 90 days
1,044 conversations → 414 leads → 337 appointments
40% opportunity rate · 82% booking conversion · $1,029,304 already won from booked appointments. 198 opportunities still in progress.
Lead capture by source
| Source | Leads | Booked | Rate | Revenue |
|---|---|---|---|---|
| Direct / Organic | 385 | 241 | 63% | $912,547 |
| Google Ads | 29 | 18 | 62% | $52,151 |
| Yelp | 8 | 6 | 75% | $22,253 |
| Angi Leads | 3 | 4 | 133% | $11,390 |
Lead conversion by channel
| Channel | Leads | Booked | Rate | Revenue |
|---|---|---|---|---|
| Voice AI | 215 | 193 | 90% | $773,378 |
| Web Form | 134 | 89 | 66% | $690,441 |
| Web Scheduler | 39 | 34 | 87% | $106,285 |
| Text / RCS | 9 | 6 | 67% | $26,387 |
| Chat | 6 | 5 | 83% | $18,806 |
What moved the numbers
- Voice AI at 90% booking — 215 calls → 193 appointments → $773K in revenue.
- Web Scheduler at 87% — high-intent traffic converts in one flow.
- Marketplace cleanup — Yelp (75%) and Angi now book instead of going to voicemail.
- Attribution unlocked — every lead has source + channel for spend decisions.
What comes next
- Close open opportunities still on the board.
- Expand Voice AI across plumbing and electric queues.
- Route PPC into the Web Scheduler to push paid-search booking higher.
- Activate Text / RCS nurture for incremental upside.
Vendor Partner Marketplace
CI Web Group
Veteran is a CI Web Group client — Hydra OS site and demand systems feed the same booking path Onepath closes.
Hydra OS digital marketing & AI web design for the trades
“We went from guessing where leads were coming from to knowing — and we're booking nearly everything that comes in. Onepath didn't just save calls; it rebuilt our funnel.”
Methodology: Claims on this site are grounded in operator discovery calls, live multi-channel booking telemetry (jobs scheduled, calls handled), and published home-service ticket research used as planning inputs — not guarantees. Content is reviewed by the Onepath Operations Team before publish.