01
AI call pickup across platforms
Voice is answered instantly with trade-aware intake — emergencies routed, routine work booked.
Onepath books the job — not just the call. Every lead. Every channel. In seconds.
Answer every call, form, chat, and ad lead in under 3 seconds, escalate to trained CSR overflow when judgment matters, then chase estimates and level capacity — so the board fills without breaking the day.
Early access · First-time customers
Secure hands-on onboarding while spots last
Book a discovery call to map leakage across every channel — then launch with priority support and early feature access.
Interactive lead model
Every source in. Onepath books the best tech.
All 12 channels fire together — AI answers each in under 3 seconds and stacks capacity-matched bookings while humans join the loop only when needed.
0 booked · 12 live · avg 1.6s
Every lead answered in under 3 seconds
Response SLA< 3 sec12 intakes answered in parallel — no voicemail jail
Live calendar
Firing all sources…
Standing by to fire every channel at once.
Experience from the front office
Why do home service companies lose leads after the first ring?
Because homeowners do not wait — and phone-only AI ignores forms, chat, ads, and estimate follow-up. Onepath models the full leakage surface, then closes it with AI + trained CSR overflow operators see in discovery calls every week.
0Modeled cold leads / day from default mid-size leakage inputs
0%Callers who hang up and dial a competitor next
$0Annual leakage from the same missed-revenue model — tune it below
Loss → gain bridgeModules enabled
Flip leakage into recoverable booked work.
Same demand surface as the missed-revenue engine — toggle the Onepath modules you would enable and watch annual loss become modeled gain.
Annual loss (status quo)$603,540
Modeled annual gain$555,257~92% capture · ~$122,157 in a 90-day ramp window
No fake pricing — discovery maps this model to your real close rates and ticket mix. Payback is framed against recovered booked work, not a list price.
Bring this bridge to discovery Core capabilities
What does an AI Lead Manager do for HVAC, plumbing, and electrical teams?
Six operator moves — response, booking, overflow, follow-up, and capacity — that turn inbound chaos into booked work without a cold restart when humans join.
02
Auto-response to forms and chats
Web leads get a first reply in seconds so paid traffic does not cool while CSRs are on the phone.
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Multi-channel booking and scheduling
Customers finish the booking path from the channel they already used — call, chat, form, text, or email.
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Human overflow with trained CSR team
When judgment matters, trained humans take over with full context. Speed without abandoned conversations.
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Outbound AI follow-up for estimates
Open proposals stay alive with structured day-0 to day-14 sequences and CSR escalation on high value.
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Dynamic technician resource leveling
Booked demand is checked against capacity before the schedule breaks — growth without chaos.
Missed revenue engine
Model leakage across every channel — not just the phone.
Annual leakage$603,540~4,790 missed contacts / year · $2,321 / working day
Onepath capture estimate$513,009Assumes 85% of previously leaked, bookable demand is recovered with AI + human overflow.
Review this model on a discovery callEstimates only — discovery calibrates to your real close rates, ticket mix, and dispatch rules.
Paid lead economics
ROAS only moves when answered leads become booked jobs.
If you buy Google, Yelp, or Meta leads, model cost-per-booked-job before and after multi-channel capture — then open the full ROI hub.
Paid lead ROAS
What are your paid leads worth after leakage?
Model only — ROAS improves when answered leads become booked jobs, not when ad spend rises alone.
Lead cost recommendation
At $65 per lead (above $30), contact CI Web Group — they help home service brands bring paid and organic lead cost down so Onepath has more demand worth booking.
ROAS today → with Onepath0.31x → 0.98x123 paid leads / month · 104 never booked today
Monthly booked-revenue delta$5,404Cost / booked job $413 → $128
Review ROAS model on discoveryLower CPL with CI Web GroupOpen full ROAS calculatorNot a guaranteed return. Discovery calibrates answer/book rates to your stack and trade. High CPL? Explore the Vendor Partner Marketplace for demand partners.
Not an AI receptionist. Not an “AI employee.”
AI for speed. Humans for judgment. One lead-to-job OS.
Phone bots and nurture inboxes stop short. Onepath books every channel, escalates to managed CSR overflow without a cold restart, and keeps estimate follow-up plus capacity leveling on the same journey managers can see.
Every channel. One booking path.
Channel constellation for home service demand.
Web Scheduler, Chat, Voice, Voicemail Drops, Email + Text, and Follow-ups — wired into one journey managers can see.
Web Scheduler
Book from the website without phone tag.
Chat
Instant web chat and form response.
Voice
AI voice answering with clear handoffs.
Voicemail Drops
Acknowledge unanswered calls immediately.
Email + Text
Confirmations and nurture in preferred channels.
Follow-ups
Estimate and abandoned-call recovery loops.
Featured releases
What just shipped into the booking path.
Headline capabilities from the Platform, Online Scheduler, and Voice catalog — then open the full releases hub for every shipping feature.
01
Launched
Every Lead, One Pipeline — 15+ Channels Captured …
Your next job might come from a Google search, a Facebook ad, a Yelp message, a text, an email, or a call your CSR never got to.
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Launched
Meet Amy
Amy is a team of specialized AI agents behind one friendly persona.
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Launched
AI Outreach
Upload a customer list, type what you want in plain English — "Send a $99 heating tune-up offer to our Seattle customers" — and Onepath does the rest.
04
Launched
HumanForce
When the AI hands a conversation to a person, that person gets a purpose-built console — customer info, the AI's summary, the opportunity, a sub-task checklist, and the full conversation and journey side by side.
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Launched
Works With Your FSM — or Without One
Onepath integrates natively with ServiceTitan, HousecallPro, and AccuLynx behind one unified layer: customers, appointments, availability, job types, price book, service areas, campaigns, and employees all stay in sync.
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Launched
Get Booked Directly From Google Search and Maps
Reserve with Google puts a "Book" button on your Google Business Profile.
Built for the trades
Trade lanes with defaults that match how demand actually hits.
Nationwide Home Service Businesses
Onepath supports home service companies across the United States with AI-led intake, booking, and follow-up.
HVAC Companies
AI response and booking support for HVAC teams handling seasonal spikes, emergency calls, and replacement opportunities.
Plumbing Companies
Lead intake and follow-up for plumbing calls, urgent requests, estimates, and scheduled work.
Electrical Companies
Multi-channel response for electrical service teams that need cleaner intake and booking support.
Roofing Companies
Response and follow-up support for roofing leads, storm demand, inspections, and estimate opportunities.
Garage Door Companies
Instant response and booking for garage door repair, spring failures, opener installs, and estimate follow-up.
Proof
Operators trust Onepath with real lead volume.
Named outcomes and telemetry — the same gravity competitors socialize with case studies — paired to sources operators can verify in discovery.
81.4% booking rate — Veteran Denver
414 qualified leads → 337 appointments in one quarter after unifying voice, web, GBP, Yelp, and Angi into Onepath.
90% Voice AI booking · $773K attributed
215 Voice AI leads → 193 appointments for Veteran in the measured 90-day window.
2.24M+ jobs scheduled
Cumulative booked appointments across Onepath-connected home service operators.
72 hrs Typical setup window
2.24M+ Jobs scheduled
127K+ Phone calls handled
“Onepath has revolutionized how we handle leads. We no longer worry about missed opportunities—every inquiry is instantly responded to, scheduled, and tracked seamlessly.”
“Before Onepath, managing lead follow-ups was a challenge. Now, with AI-driven automation and 24/7 support, our team can focus on what we do best—serving our customers.”
“When you combine OnePath.ai with CI Web Group’s Cortex AI, the results are nothing short of powerful. This platform has become our secret weapon for driving booked leads and dramatically increasing ROAS.”
“Onepath plugs into Hydra OS without the Core Web Vitals tax we see from heavy FSM schedulers like ServiceTitan embeds. Clients get seamless booking on the site itself — and we consistently see stronger booking rates and close rates because the lead path stays fast, light, and on-brand.”
Canonical entities
Canonical Onepath terms — used consistently so humans and answer engines resolve the same entities.
- AI Lead Manager
- Software that answers, qualifies, and books inbound demand across voice, chat, forms, SMS, and ads — with human CSR overflow when judgment is required.
- Multi-Channel Booking
- One booking path that accepts leads from every channel and lands a capacity-matched technician on the calendar.
- Human CSR Overflow
- Trained customer-service specialists who take over AI conversations with full context when a lead needs judgment.
- Speed to Lead
- Elapsed time from inbound inquiry to first meaningful response — the primary predictor of booking rate in home services.
- Estimate Follow-Up
- Automated outbound cadence that re-engages unsold quotes before they go cold.
- Technician Resource Leveling
- Matching booked jobs to tech capacity so peak demand does not overload dispatch.
FAQ
Straight answers before the discovery call.
What is Onepath?
Onepath is an AI-powered business platform designed to help companies improve lead response, customer communication, and workflow efficiency. Our tools—such as Voicemail Drops, Human Handoff, Yelp/Zapier integration, and abandoned call recovery—help businesses respond faster, stay consistent, and convert more opportunities into revenue.
How does Onepath differ from other automation tools?
Many platforms offer automation, but Onepath goes further. We combine automation with personalization and seamless human handoff, ensuring that customers never feel stuck in a loop. Instead of replacing human interaction, we enhance it — across voice, chat, forms, text, and email.
Is Onepath difficult to set up?
Not at all. Our system is designed to integrate with tools businesses already use, minimizing disruption. Most companies are able to get up and running quickly — typically within a 72-hour setup window — with help from our onboarding team.
What are abandoned calls?
Abandoned calls are phone calls that end before reaching a live representative—usually due to wait times, after-hours attempts, or caller frustration. Onepath detects these calls and sends automated follow-ups so you don’t lose the opportunity.
Stop losing leads to silence, silos, and slow follow-up.
Bring your call volume, web lead mix, and estimate backlog. We will map the leakage and the Onepath modules that close it.
Popular next steps: AI Lead Management · AI Voice Answering · Web Chat and Form Response